Please review our testimonials below:
We recently purchased 18mm engineered wood floors for our hall from your branch on the Long Mile Road.
When it came time for installation by your team, our old carpet was removed and sadly we discovered that our original floor was in pretty bad shape. A number of the floorboards were warped and the floor level varied by several millimetres in many places. The team cautioned us that to continue with laying the new floor would be risky and could result in boards moving and potentially separating due to the ueven base. We also discovered that because the new floorboards were 18mm thick it was necessary to skim the underside of our hall door and four other interior doors. We had not considered this from the outset.
We decided to avail of your floor preparation service to level the existing floors and skim the doors before proceeding with laying the new floor. The process involved first fixing any loose floorboards, then using a special machine to plane the entire surface of the floors to make them completely level, before covering the whole surface with plywood. The result was a perfectly prepared floor, ready for a simple installation of the new floor.
As I am quite elderly, live alone and at the time was recovering from severe illness, we were very apprehensive about having this level of work carried out while I was in the house. We need not have worried. The floor preparation work was carried out by Tomas, the specialist from Des Kelly, dedicated to Customer Service. Before commencing any work, Tomas took the time to meet with my son and me and talk through exactly what was involved in the work. A key point was the use of high performance vacuum integrated into the floor plane equipment, ensuring that all dust is captured immediately and there is literally no mess whatsoever. We were also concerned to ensure that the interface between the new floor and the adjoining floors was neatly executed and above all safe. We learned that Tomas is highly skilled and experienced in woodwork and clearly loves his craft. The bottom line is that Tomas did a superb job for us and was one of the neatest and most helpful workman we have ever had in the house – an absolute pleasure to have around the place.
To anyone considering new wooden floors in an old house I would absolutely recommend that Des Kelly carry out a thorough site survey in advance of installation. The floor levelling service resulted in a really beautiful installation, which does justice to the beautiful new floor boards.
Thanks to Des Kelly and especially to Tomas for a really great job.
Margaret Lee & Charles Lee,
Just had 2 very helpful and friendly guys deliver my new mattress and take the old bed despite a staff shortage they were polite and quick to help.
Absolutely delighted with the job your lads did on my floors in Park West today. Very professional. Would highly recommend Des Kelly to anyone. Thank you very much!.
Jane Wilkinson ,
Delighted with our new carpets. Thanks to Vincent in Navan store. Will be back soon.
Fantastic job on my carpets by the Des Kelly team. David in the coolock store, Dean and Mark installing it. New house now looks like a home!!
Massive thanks guys for doing my brothers floor today....marvellous job and fast as lightning definitely recommend you to anyone.
We got 4 pieces of furniture from yourselves last week, all beautiful and great quality. So happy with it and the service. Need another piece and will be back for that soon. And thanks to the two guys who managed to bring it up the stairs for me...not an easy job. And to John who was our salesman at the Turvey branch.
Loving our new wood floors and carpets, looks amazing... So happy with the quality and the fitting, so quick and clean. Thanks Des Kelly!
I must say I am delighted with the job the Slovakian fitter of floor did a great job today in a bedroom. Professional and each angle perfect, I'm thrilled.
Got a new carpet done and must say amazing job and service from the fitters...delighted with it, Thanks a mill again
Job was very well done, fast and looks good. The men were efficient, professional and polite.
Gerardo in the office was a pleasure to work with, and really helped us to choose the right product. He really is excellent.
Thanks for a job well done.
Delighted with the results of the carpets that were laid. The lads were very nice and very good at their job, so quick and tidy, delighted with the service. Job very well done, so happy.
Thanks Des Kelly and staff.
My carpet was fitted this morning and I am delighted with it, an excellent job and very well fitted.
Delighted with your Delivery man thank you. He phoned me before he was there and I was able to leave work and go up to him. It was perfect timing for us both
Thank you, men arrived early and got the job done very quickly. I am very pleased with the floor, excellent job. Best wishes.
Your staff fitted carpet to my stairs and landing. Your staff were very helpful, friendly and very professional and I am a very happy customer, and will highly recommend Des Kelly to friends.
I confirm I am very happy with the professional and efficient service from order, to purchase, to work completion.
Grand lad and great service and heat job. Thank you. Will be in for more carpets for other bedrooms.
We are very happy with the whole Des Kelly experience. We have been using your for years and if anything the quality, service, and installation has improved over time.
John in the Swords branch, who is expert answering every question we had, and took the time to understand our requirements totally, to Kim and David? (the installers of our laminate floors) whose attention to detail and courtesy was exemplary, I would have no hesitation in recommending your services at any future opportunity.
Many thanks. This job was carried out extremely cleanly and efficiently and the result is most pleasing and very expertly finished off.
We are most pleased, thank you and Lorenzo.
Extremely happy with the service and how quick and easy the men put down the lino. I would highly recommend you and use you again.
I was very happy with the service in the shop at Coolmine industrial estate. The lady Ursula was so helpful and made my job picking the lino a lot easier.
Lisa Crookes ,
Thank you. Your staff were extremely helpful and courteous.
Thank you the carpet is lovely and the service both in the showroom and fitting the carpet was excellent.
Two gents arrived this morning to fit carpet. Nicest tradesmen I have come across in a long time. They went above and beyond to help me. A credit to Des Kelly. Very friendly & reliable guys.